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How Does Our Guaranteed Car Pick-Up Service Operate?

Uber or Lyft don’t drop you off a block away from your house and make you walk home, and by the same token, guaranteed car pickup service saves you the headache of having to meet your auto transport driver at a trucking terminal or logistics warehouse. It’s your assurance that your transport driver will be at your address to pick up your vehicle curbside, at your specified date and window of time. 

 

NOTE: if you live on a narrow, congested urban or suburban street, or if there are lots of low-hanging branches and power lines, curbside pickup could be difficult or even against city ordinances. If that’s the case, consider getting together with your transport driver at an easier, more accessible spot such as a nearby parking lot. 

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Can You Ensure a Specific Pick-Up Date for My Car?

Yes - we will do our best to ensure that your driver will be at your location at your specified window of time. Please remember, though, that things can happen on the road to slow a driver down and make your pickup late. The driver will give you a heads-up call a few hours before to alert you that he’s on his way, and give you an idea when you can expect to see him. If you’re pushed for time, this is designed to free you up so that you don’t have to make sure you’re available all day just to be able to get together with your transport driver for pickup. 

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Can You Guarantee a Delivery Date for My Car?

Trying to pin down a delivery date is a lot trickier proposition. It would be great if we could give you a firm idea of when your transport driver will arrive at the destination, but there are so many things that can disrupt a logistics schedule, as anyone who’s ever been on a long road trip probably knows. Bad weather, road conditions, detours, construction and heavy traffic are just some of the things that can get in the way of a timely and punctual delivery. You can rest assured, though, that we’ll always do everything we can to stick to your ETA; if anything does happen to make your transport driver late, you’ll be notified by our team and we’ll keep you informed until the driver gets to your area. 

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What Is the Typical Timeframe for Picking Up My Vehicle?

For standard deliveries, we usually shoot for a pickup service window that’s 1 to 3 days from the first available date for shipping. Guaranteed pickup service tightens up that timeframe considerably by putting the date and time at the exact one that you and your shipping advisor agree on. 

Interested in the Cost of Shipping Your Car with Us?

Just take advantage of our Quote Calculator feature to find out what you can expect to spend for your auto transit needs, and book your order. 

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Quick and Secure Guaranteed Car Pick-Up in Three Simple Steps

We’ve streamlined this process to take the headaches and unnecessary steps out of it:

1

Request a Quote and Schedule Your Order

This is where it all starts. Just locate the Quote Calculator on our website and enter the info it asks for: year/make/model of your car, its running condition, your starting point, your destination, your desired timeframe and your preferred method of transport. After those questions have been answered, the calculator will give you an accurate quote for the services you need and you can go ahead and book your order. If you need more clarity on price quotes, scheduling and anything that pertains to pricing and transport, our sales team is ready to help you via phone or live chat. Feel free to call us at (864) 413-8583 and we’ll get you the information you need. 

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2

We Collect Your Vehicle

You name your location, date and time, and the transport driver will be there to load up your vehicle, get it secured and get it on its way. At this time, you and the driver will both do a pre-trip inspection of your car’s cosmetic condition (he follows up on this with you for the Bill of Lading document). It’s advisable to wash your car first, as it’s easier to spot any scrapes, dings or defects on a clean car. It’s also a good idea to document the car’s condition with photos.

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3

You Receive Your Vehicle

You’ll get an estimated ETA and our team will keep you informed of your car’s progress. When the driver is still a few hours away from the ETA, you’ll get a heads-up call to alert you that he’s almost there. The driver will arrive curbside at your destination, unload your vehicle and you can take possession of it again. You and the driver will also do a post-trip inspection at this time, and you’ll be asked to sign off on the Bill of Lading. If you can’t be there to receive the vehicle and do the inspection, you can hand this job off to a friend or neighbor, provided that person is at least 18 and we’re informed in advance of your plans. 

 

 If you arranged for discount shipping with a deposit up front and balance due on delivery, you can pay the driver directly to settle the outstanding amount. Cash, cashier’s check or money order can cover the balance.

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A Guaranteed Car Pick-Up Service That Exceeds Expectations

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Minimal Waiting Times

We show up at your convenience, instead of keeping you waiting for your transport driver.

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Regular Status Updates

We keep you updated on your vehicle’s progress en route, as many times as you would like.

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Ability to Ship Personal Items

We do allow you to ship up to 100 lbs of personal items (free of charge!), provided they’re secured in the trunk or cargo area.

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Convenience of Door-to-Door Service

We show up at your curbside and deliver curbside - no need to go to a logistics warehouse or truck terminal.

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Competitive Pricing

Feel free to compare us to the competition and you’ll see!

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Multiple Vehicle Shipping Options

Choose from open car transport, enclosed car transport for rare, delicate or high-dollar vehicles, and white-glove transport for enhanced care in handling and monitoring. 

When to Choose Guaranteed Car Transport

Your time is valuable, and guaranteed car transport is our way to make auto transport a lot more convenient around your schedule. 

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Tips and Advice For Preparing Your Car

Please remove any external parts like light bars, bike racks, rooftop cargo carriers, antennas

Please remove any toll transponders or tags, and disable any alarms 

Please be sure all four tires are completely inflated, your car’s battery is charged up, and the car’s headlights and taillights work 

Remember that the driver will need a copy of your car’s ignition key 

We prefer to  ship vehicles with a quarter tank of fuel or less. Fuel weighs about 6 lb per gallon, and less fuel means less curb weight and lower shipping costs. 

Please check carefully for any motor oil, coolant, transmission, brake or power steering fluid leaks – a transport driver might refuse to load a vehicle with fluid leaks.

If your car’s not in running order, please let us know ahead of time. We can and do ship vehicles that can’t start, run, steer and stop on their own power, but it requires special arrangements, extra equipment and extra time on the part of the transport driver. 

Advantages of Our Guaranteed Vehicle Pick-Up and Delivery Service

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Convenient
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Punctual
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Easy to set up and book
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Totally transparent pricing

Frequently Asked Questions

Everything You Need to Know About Our Guaranteed Car Pick-Up Service

Are Pick-Up and Delivery Dates Guaranteed?

Pickup dates are guaranteed, while delivery timelines might vary according to scheduling and transit conditions. 

Does Guaranteed Car Transport Incur Additional Costs?

Quotes are considered valid and will be honored for 1 to 4 business days. Guaranteed pickup is a premium service, though, and enhanced costs will apply.

When Should I Schedule My Guaranteed Car Pick-Up Service?

Due to the number of moving parts involved in arranging a shipment, we ask for 1 to 2 weeks lead time from your desired date. We can arrange for short-notice pickups if necessary. 

Curious About the Cost of Shipping Your Car with Us?

Just use the Quote Calculator on our website, or reach out to us via live chat or a call at (864) 413-8583 to talk to one of our experts. For quotes or anything related to pricing or transport arrangements, please talk to our sales team.