
How Does Our Guaranteed Car Pick-Up Service Operate?
Uber or Lyft don’t drop you off a block away from your house and make you walk home, and by the same token, guaranteed car pickup service saves you the headache of having to meet your auto transport driver at a trucking terminal or logistics warehouse. It’s your assurance that your transport driver will be at your address to pick up your vehicle curbside, at your specified date and window of time.
NOTE: if you live on a narrow, congested urban or suburban street, or if there are lots of low-hanging branches and power lines, curbside pickup could be difficult or even against city ordinances. If that’s the case, consider getting together with your transport driver at an easier, more accessible spot such as a nearby parking lot.

Can You Ensure a Specific Pick-Up Date for My Car?
Yes - we will do our best to ensure that your driver will be at your location at your specified window of time. Please remember, though, that things can happen on the road to slow a driver down and make your pickup late. The driver will give you a heads-up call a few hours before to alert you that he’s on his way, and give you an idea when you can expect to see him. If you’re pushed for time, this is designed to free you up so that you don’t have to make sure you’re available all day just to be able to get together with your transport driver for pickup.

Can You Guarantee a Delivery Date for My Car?
Trying to pin down a delivery date is a lot trickier proposition. It would be great if we could give you a firm idea of when your transport driver will arrive at the destination, but there are so many things that can disrupt a logistics schedule, as anyone who’s ever been on a long road trip probably knows. Bad weather, road conditions, detours, construction and heavy traffic are just some of the things that can get in the way of a timely and punctual delivery. You can rest assured, though, that we’ll always do everything we can to stick to your ETA; if anything does happen to make your transport driver late, you’ll be notified by our team and we’ll keep you informed until the driver gets to your area.

What Is the Typical Timeframe for Picking Up My Vehicle?
For standard deliveries, we usually shoot for a pickup service window that’s 1 to 3 days from the first available date for shipping. Guaranteed pickup service tightens up that timeframe considerably by putting the date and time at the exact one that you and your shipping advisor agree on.
Interested in the Cost of Shipping Your Car with Us?
Quick and Secure Guaranteed Car Pick-Up in Three Simple Steps
We’ve streamlined this process to take the headaches and unnecessary steps out of it:
We’ve streamlined this process to take the headaches and unnecessary steps out of it:
Request a Quote and Schedule Your Order
We Collect Your Vehicle
You Receive Your Vehicle
A Guaranteed Car Pick-Up Service That Exceeds Expectations
We show up at your convenience, instead of keeping you waiting for your transport driver.
We keep you updated on your vehicle’s progress en route, as many times as you would like.
We do allow you to ship up to 100 lbs of personal items (free of charge!), provided they’re secured in the trunk or cargo area.
We show up at your curbside and deliver curbside - no need to go to a logistics warehouse or truck terminal.
Feel free to compare us to the competition and you’ll see!
Choose from open car transport, enclosed car transport for rare, delicate or high-dollar vehicles, and white-glove transport for enhanced care in handling and monitoring.
When to Choose Guaranteed Car Transport
Tips and Advice For Preparing Your Car
Please remove any external parts like light bars, bike racks, rooftop cargo carriers, antennas
Please remove any toll transponders or tags, and disable any alarms
Please be sure all four tires are completely inflated, your car’s battery is charged up, and the car’s headlights and taillights work
Remember that the driver will need a copy of your car’s ignition key
We prefer to ship vehicles with a quarter tank of fuel or less. Fuel weighs about 6 lb per gallon, and less fuel means less curb weight and lower shipping costs.
Please check carefully for any motor oil, coolant, transmission, brake or power steering fluid leaks – a transport driver might refuse to load a vehicle with fluid leaks.
If your car’s not in running order, please let us know ahead of time. We can and do ship vehicles that can’t start, run, steer and stop on their own power, but it requires special arrangements, extra equipment and extra time on the part of the transport driver.
Frequently Asked Questions
Everything You Need to Know About Our Guaranteed Car Pick-Up Service
Are Pick-Up and Delivery Dates Guaranteed?
Pickup dates are guaranteed, while delivery timelines might vary according to scheduling and transit conditions.
Does Guaranteed Car Transport Incur Additional Costs?
Quotes are considered valid and will be honored for 1 to 4 business days. Guaranteed pickup is a premium service, though, and enhanced costs will apply.
When Should I Schedule My Guaranteed Car Pick-Up Service?
Due to the number of moving parts involved in arranging a shipment, we ask for 1 to 2 weeks lead time from your desired date. We can arrange for short-notice pickups if necessary.
Curious About the Cost of Shipping Your Car with Us?
Just use the Quote Calculator on our website, or reach out to us via live chat or a call at (864) 413-8583 to talk to one of our experts. For quotes or anything related to pricing or transport arrangements, please talk to our sales team.